Privacy Policy

Last Updated: November 21, 2025

1. Introduction

Ryze Mobility ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our products (collectively, the "Services").

This Privacy Policy complies with:

• Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
• The General Data Protection Regulation (GDPR) for users in the European Economic Area
• The California Consumer Privacy Act (CCPA) for California residents
• Other applicable provincial, national, and international privacy laws

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Create an account: Name, email address, phone number, password, and profile information
• Join our waitlist or make pre-orders: Contact information, payment details, delivery preferences
• Subscribe to communications: Email address, communication preferences
• Contact customer support: Name, email, phone number, and any information you provide in your inquiries
• Participate in surveys or promotions: Demographic information, preferences, and feedback
• Apply for investment opportunities: Financial information, accreditation status, identity verification documents
• Submit user-generated content: Photos, videos, testimonials, reviews, and comments

2.2 Information Collected Automatically

When you access our Services, we automatically collect certain information, including:

• Device information: IP address, browser type, operating system, device identifiers, mobile network information
• Usage data: Pages viewed, time spent on pages, links clicked, referring website, access times and dates
• Location information: General geographic location based on IP address; precise location if you grant permission
• Cookies and tracking technologies: Information collected through cookies, web beacons, pixels, and similar technologies

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including:

• Social media platforms (Facebook, Instagram, LinkedIn, X/Twitter, TikTok) when you interact with our content or use social login features
• Advertising and analytics partners (Google Analytics, Facebook Pixel, TikTok Pixel, etc.)
• Payment processors and financial institutions
• Identity verification and fraud prevention services
• Public databases and data aggregators
• Business partners and affiliates

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Improve Our Services

• Process and fulfill orders, reservations, and waitlist registrations
• Manage your account and provide customer support
• Personalize your experience and deliver relevant content
• Develop, test, and improve our products and services
• Conduct research and analysis to understand user behavior and preferences

3.2 For Marketing and Communications

• Send promotional emails, newsletters, and marketing communications
• Display targeted advertising on our website and third-party platforms
• Conduct marketing campaigns and measure their effectiveness
• Invite you to participate in surveys, contests, and special events

3.3 For Legal and Security Purposes

• Comply with legal obligations and regulatory requirements
• Prevent fraud, unauthorized access, and security incidents
• Enforce our Terms and Conditions and other policies
• Protect the rights, property, and safety of Ryze Mobility, our users, and the public
• Respond to legal requests from law enforcement and government authorities

3.4 For Business Operations

• Process payments and manage financial transactions
• Verify identity and conduct due diligence for investment opportunities
• Manage business relationships and partnerships
• Facilitate corporate transactions such as mergers or acquisitions

4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Collect information about how visitors use our website (e.g., Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver targeted advertisements and measure campaign effectiveness (e.g., Facebook Pixel, Google Ads, TikTok Pixel, X Ads)

4.2 Third-Party Cookies and Pixels

We work with third-party advertising platforms that use cookies and pixels to:

• Track conversions and measure ad performance
• Build custom audiences and lookalike audiences
• Deliver retargeting advertisements across platforms
• Analyze user behavior and optimize campaigns

Third-party platforms we use include:

• Google: Google Analytics, Google Ads, Google Tag Manager, YouTube Analytics
• Meta (Facebook/Instagram): Facebook Pixel, Conversions API, Instagram Business Tools
• TikTok: TikTok Pixel, TikTok Analytics
• X (formerly Twitter): X Pixel, X Ads conversion tracking
• LinkedIn: LinkedIn Insight Tag
• Snapchat: Snap Pixel (if applicable)

4.3 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services. To opt out of targeted advertising:

• Visit the Digital Advertising Alliance's opt-out page: https://youradchoices.ca (Canada) or https://optout.aboutads.info (US)
• Use platform-specific ad preference controls (Facebook Ad Preferences, Google Ad Settings, etc.)
• Enable "Do Not Track" signals in your browser (though not all websites honor these signals)

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 With Service Providers

We share information with third-party vendors who perform services on our behalf, including: